Graduate IT Support Analyst Job in London | GRB

The Company

A industrial transport and maritime logistics supervisor.

The Role

You will work as a primary line help analyst, being the primary level of contact for supporting our finish customers within the London workplace in addition to offering distant help to different international places of work.

Much of the position might be palms on figuring out and fixing technical points on each {hardware} and working techniques. Other obligations embody new person arrange, integrations and desk strikes.

What will I be Doing

  • Providing finish person help for all techniques and purposes used throughout the enterprise
  • Take possession for assigned incidents, undertake preliminary investigations and both resolve or escalate to community techniques directors the place obligatory
  • establishing desktops, notebooks and printers for native and regional finish customers
  • Installation of software program patches and updates

Who We are Looking For

  • You can exhibit glorious understanding of pc {hardware} and working techniques
  • Have a options centered angle with drawback fixing and bother capturing expertise
  • Demonstrate good understanding of the Microsoft workplace suite
  • In-depth data of Windows 710
  • Be wanting to be taught new expertise
  • Have assured communication expertise and have the ability to forge relationships with customers from all ranges of the enterprise
  • Have an understanding of VPN integration and arrange
  • Prior expertise with lively listing is advantageous